You can check how each of your phone numbers is doing in Phone Number Manager → Phone Numbers.
Resources
→ SMS Best Practices: Strategies for Higher Delivery Rates, More Leads, and Account Longevity
→ Spam Remediation Best Practices
What the columns mean
| Column | What it means |
| Total Spam | How many messages sent from this number were marked as spam by the provider. |
| Today's Spam | How many messages sent from this number today were marked as spam. |
| Status | In service, Pending, Released or Disabled. |
| 10DLC | Whether the number is linked to a 10DLC campaign (TCR campaign ID). |
| Last Send, Last Received | The last time a message was sent from or received on the number. |
What to do if spam counts go up
If a number's spam count keeps rising, review your templates and sending pace with the SMS Best Practices guide. If a number keeps getting flagged, you can disable it from the three dots next to it, or release it in your Twilio or Telnyx account and replace it.
Questions? Email support@leadsherpa.com.
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