A 0% delivery rate usually means carriers have flagged your messages as spam. When that happens, Lead Sherpa puts the market on a 2-hour cool down so you don't keep losing prospects. The block comes from the carriers, not from Lead Sherpa.
Resources
→ I'm on "cool down," what does this mean?
→ Spam Remediation Best Practices
What to do during the cool down
- Slow down. Accounts that send a lot of messages very quickly get flagged most often. Leave at least a few minutes between batches: 5 minutes works, 15 is better.
- Review your templates. Remove language that looks like bulk or spam messages. Use simple, conversational language, keep your intent clear, and leave the details for the replies. See Blocked Words/Phrases, and keep in mind that similar wording can get flagged too.
Questions? Email support@leadsherpa.com.
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